Mary

Mary

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Reviews by Mary

TR

Travelocity

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1 out of 5 stars

Lost $530

I just lost $530 because Travelocity doesn’t want to cancel or refund me my money for a hotel reservation in Dominican Republic. I got my refund back for the airline but not the hotel, please make that make sense. How am I suppose to fly out to another country during COVID 19 with international airline and hotel border restrictions And no flight because of “hotel policies”. Also it states on my bank account the payment was made to Travelocity not the hotel itself, all while on the website that clearly states we can get full refunds if it is before May 30th and was booked before March 19th! Terrible, they just want to keep your money!