Hilton Hotels
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Hilton Doha Westbay
We stayed at Hilton Doha Westbay as a family of 4 - my wife, 2 kids and I - in the premium suite room. The hotel was nice and clean but had its drawbacks. 1. The reception staff were not forthcoming with information when checking us in. They had not informed us that our room package included the executive lounge until we enquired about this. Furthermore, the room was advertised as sleeping 4 people but when we arrived, there was only one king size bed for 4 of us. Additional beds came at a cost and this was not transparent on the website when booking. However, they did allay the charges for one additional bed. 2. Breakfast was bland and tasteless and lacked imagination. Every day offered exactly the same choices with a couple of changes and all the food had minimal seasoning and tasted store-bought. 3. The room had areas where there was parts of furniture and bath tub which was broken. Furthermore, the room booked was a "sea-view" but 90% of the view was actually of the city. When enquiring about this with the reception staff, they told me that the "sea-view" means you can see some of the sea! And that full "sea-view" rooms were only in the panaromic suite. I felt this was a misleading description on the website particularly when Sea-View rooms are pricier than the City-view rooms. When visiting Qatar again, it is unlikely I will choose this hotel again given that its price point is above other similar hotels yet with out the service I expected.