WGU - Western Governors University
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Financial Aid - Communication Concern
I am currently a student here I love the college set up and everything however, I really despise the financial aid communicationcomponent of it. There is no communication from financial aid and the only way you know something is missing or needed or whatever is that you log on then when you tell someone about it, all they say is, we’ll just know this time next year make sure you watch that’s insane! They could easily send out an email notifying if you’re missing something or if you just need to make a certain election, which is the case for me. Now all they can say is oh well 12 to 16 weeks for them to process the remainder of my financial aid! This is frustrating as many emails I get from their automated system. They could send out one pertinent to financial aid. And this is not the first communication challenge that I’ve had from financial aid. They just leave you to pick up the pieces.