KIA
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Complete lack of customer care!!!
We have a kia sportage and it suddenly developed an gearbox issue, tried booking this in for repair with several dealerships and was told the earliest slot would be nearly 2 months away. I called kia customer care uk to see what could be done and was told there's nothing we can do, speak with your local dealer. So got back on the phone to local dealers to see if a courtesy car was available as the Sportage is un drivable to be told you can only have one when the car comes into the dealership on the appoited day, that's if one is available. So now we have no car whatsoever for nearly 2 months!!! No car no work!! Thanks a bunch Kia. Never would I recommend Kia as the customer care is useless, they just don't care about what disruption and problems their lack service causes. The whole point of getting a Kia was for the warranty which is a complete let down.