Marriott Vacation Club
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Marriott Vacation Club is a predatory company
Marriott had always represented "family" and "value" to me, especially when my mother worked at the Marriott Hotel in Salt Lake City. Thanks to the family rate, I had the opportunity to stay at several Marriott-branded properties over the years. After my mother passed away, I was offered a package deal from Marriott Vacation Club to stay at the Marriott Marquis in Manhattan. This was just before the pandemic, around January 2020 or earlier. I attended the required sales presentation at the Sales Center near the Pulse property, where I was presented with a deal for a "deed" to the MVC MZC Orlando and was told my payments would be treated as mortgage loans. Nothing could be further from the truth; this product is worthless. As a traveling surgeon working six days a week, I have found it impossible to utilize my MVC club points as promised. I was never informed that the maintenance fees would continue in perpetuity, becoming a lifelong burden for my beneficiaries. The salespeople assured me I could rent out my timeshare to recoup costs – another blatant misrepresentation, as I can barely secure reservations for my own use. I have recently discovered that these supposedly "exclusive to owner" units are readily available to anyone with a credit card through online travel sites at a fraction of what I pay as an owner. Due to these numerous misrepresentations and the complete lack of value in this membership, I refuse to make any further payments to this predatory company. The entire experience has left me with such a bad taste in my mouth that I cannot imagine giving any more of my hard-earned money to Marriott. The trust I once had in the Marriott brand has completely disappeared.