AN
Anglian Water
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No Customer Service
Customer service does not exist here. My bill shot up even though I received an email to say my usage was less than before and below average consumption. Spent hours on the phone with my wife trying to sort it. Was eventually sent a waste of time form to fill out which we said would be on phone as myself and wife both work so would not been entitled to the benefits they kept trying to fob us off with. After several emails and them trying to close my complaint they took loads of money from my bank, more than they said they would. So I've reached out again and onto agent number 5 as all they do if give me lies and turn the conversation off without answering my questions, disgusting corrupt organisation.