GIO Insurance
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Terrible.. do not recommend to anyone
Terrible... no communication and screw you aroundWOULD NOT RECOMMEND TO ANYONE! You get what you pay for I geuss... GIO has screwed me around since the day of my non at fault accident, NO communication at all, sent my car to manheim where it has sat for the past 4 weeks, they cancelled my Rego and deemed it a write off before even contacting me, I then drove to collect my belongings out of my car yet I wasn't allowed to go to MY car? I then make an appointment like i had to even though it says that no where, i drive up again sign paper work and get ID checked, get taken to my car for all my belongings to be missing... i escalated my complaint spoke to a guy from suncorp named Raj, and he was rude and unhelpful, 1 week later it waa found out the towing company waa holding my belongings even though no one notified anyone Raj blamed me and said i knew it was there (why would i waste 5 hours in total driving to Newcastle and back twice). - Today is over 5 weeks later, Payout settlement still hasnt arrived and my complaint is deemed "complete" they offer no compensation dispite Raj AGREEING on a email they had terrible communication... go figure... They don't communicate at all, and seem so hopeless especially for a non at fault accident. The other lady's car is already being repaired. I have tried to reach out to GIO and the complaint went through suncorp and Raj was rude and didn't seem to care ans basically shut me down. Now I have to try find a new insurance provider for my new car I'm picking up tomorrow after being with GIO since I was 16years old.