eSky Travel
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Similar to all the other complaints
Like many of the reviews below I believed I was on the South African Airways web site and I was trying to book a flight ticket from Johannesburg to Cape Town. I clicked to book and a few days later received an email from ESky.co.uk. I saw that I was booked on Lift Airline and in business class. I phoned the number provided by ESky and got through to someone in India. They in turn transferred me to someone else in India who said they would check whether I could cancel my flight. I told them that firstly I don't travel on budget airlines and secondly they said I was only allowed 15 kilos. This is a total scam and I called Amex to put a hold on the payment. There is no business class seat on Lift airline and they charged me almost £230. I made several calls to ESky and to Lift airline and they told me I couldn't cancel my flight. I kept receiving emails right up until my supposed departure dates. WARNING be very careful of this company. They are registered in Krakow, Poland but their operators are in India. Amex are investigating this for me because it's tantamount to fraud.