Michaels Stores
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Worst customer service ever at Nutley…
Worst customer service ever at Nutley Rd, Virginia store. Was verbally attacked by cashier who was overwhelmed and unable to handle more than one task at a time, all while complaining to me about having to be on phone with her manager the entire transaction. My items were roughly shoved into bags, a few are now broken, and the cashier made comments about me to the next customer, as I walked out the door. When I spoke to the manager by phone after the incident, he was barely interested. Michael's products are a distant second to Hobby Lobby's and their lousy customer service will continue to drive customers away.