Yü Energy
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The worst energy company by far
We have had nothing but trouble with this company in the 2 months we have been with them. I had given 1 individual (Ali) a great rating after a very long call with him, where he did provide great service, but we have since discovered he didn't actually do what he promised to do! They never answer emails, even when I send replies to people who have sent direct emails to me. We have now moved supplier and the closing bill that they have sent is completely wrong! But can we get through to them to talk about this? Of course not! I have now been waiting on their telephone number for over 30 mins with their recorded messaging continuously saying the estimated wait time is over 10 mins! We cannot wait to have nothing to do with them! Update 30th May 25 - So even though their response says someone will contact me, they haven’t. I shouldn’t be surprised as most of their replies say that ‘Chand’ has picked this up & will be in touch. Chand must be very busy! Although as many reviews say, they never hear from Chand or anybody else.