Oscar L

Oscar L

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Oscar L

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Fashion Chingu

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2 out of 5 stars

QA issues but good support team

I think they have some QA issues. One piece of clothing i received was nothing like in the photo (pure fraud), and they said they would check with the provider in China and send a new one. The new one was a completely different piece of clothing and of a completely different quality, matching the original photo on their website which is great, but it should not happen in the first place. It does not give a serious impression. I also never received one of the items which i had paid 130 EUR for, but was eventually refunded after they confirmed it was out of stock. Overall a very stressful and time consuming process for me since it was quite a bit of money, but the support made it bearable so kudos to them. Also, i did not have to send the fake/bad piece of clothing back which is always a hassle. Takeaways: Great support, but no quality control or inventory control (at least for my order, i might've been super unlucky...)