RO
Roco Clothing
View company profile →
Have not had a good experience with…
Have not had a good experience with this company. Ordered waist coats for a wedding and when they arrived they were much darker than the pictures on the website made them look. I returned them using the returns label provided by Roco. They took 4 days to get back to the company and now it’s 5 days since they received them back and they haven’t acknowledged or processed a return. I emailed them to ask if they had got the parcel and I got a reply saying it’s up to 15 days to process a return and then 5 days for it to get back into your bank. So you’re looking at almost a month to get your money back if you return anything to this company. Poor customer service, wouldn’t buy from again.