Now Test
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TOTAL SCAM
This is the worst company I have ever dealt with, I don’t even have any words to explain. If I could give -103739 stars I would, it is a TOTAL SCAM, please DO NOT use them. I ordered a day 2 and day 8 test, day 2 was several days late and the day 8 test never arrived. I contacted them for a refund and they claimed on the tracking it said it was delivered but I NEVER GOT ANYTHING AND I WAS AT HOME 24/7 ISOLATING. Then, one week ago I get a notification to collect a parcel from Royal Mail and I went there two days ago and it was my test, ALMOST TWO MONTHS LATE. I asked the Royal Mail worker to provide me with the full tracking of the item, which he did, and informed me that I was being lied to by the company and that there wasn’t anything delivered to me before the 21st of May (again, I was supposed to get it beginning of April). I emailed them again saying I won’t open the test and that I want to return it and get my refund, and again, they sent me their tracking saying it got delivered in April. I DO NOT WANT THIS TEST TWO MONTHS LATER GIVE ME MY MONEY BACK. All their replies are full of ridiculous excuses, already reported them to the uk gov. (do not reply to this review saying that because I got my test I can’t have a refund, that is absolutely ridiculous as it is a day 8 test not day 60. It is completely useless and not the service I paid for.) Edit to Now Test Reply: Why are you replying and attacking me for writing a review? If you provide a bad service, of course I am going to leave a bad review, what were you expecting? I don’t know who replies to this reviews but you have no professionalism, it sounds like a child is replying to me and to the other reviews?You are working for a company, please address me and other people in a professional way, I am not your friend, it just goes to show how bad of a company this is, you’re making it worse for you. I never got my test, I don’t care how many trackings you send me. I got the test two days ago, and I got confirmation from Royal Mail that it wasn’t delivered before, so I trust them. If it got delivered, then what is this, a third test? Your company and customer service is a joke.