Singapore Airlines
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Stay away.
Absolute garbage customer service. After repeatedly being on hold for hours, I went in person to their office in ion orchard. Went 10 mins after their opening and was told there was a 4 hour wait time and that I could leave my phone number for a call back. I was then told my American phone number wasn’t eligible for a call back as they only do call backs for local numbers. Real efficient for what claims to be a world class airline. I have had better (and more polite!) customer service with domestic American airlines which are notorious for having terrible service with no frills. Flight is fine (if you’re ever able to get on the one you want) although food is nearly as bad as the customer service. If you want to pay exorbitant fees for horrible service, this is your pick!