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Travelocity
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I paid a vacation package 5 months in…
I paid a vacation package 5 months in advance. I get to the airport and all flights canceled for at least 2-3 days. Spirit agreed to refund me. Yet travelocity wants me to pay $275- penalty fee for my hotel to cancel. I explained it was the airlines not me. They put me on hold at least 5 hours total and 6 different people who do not speak good english and do not get it... scam...scam... I had to complain to BBB