TR
Travelocity
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I was cheated out of my money.
Booked a room that was supposed to be for May 7th but when I got to the hotel I found out it was booked for June 7th. My mistake so I called to see if I could cancel and was told it was non refundable. I decided I would just make another trip back in June so didn't cancel. Got an email from Travelocity June 6th confirming my booking. Tried to check into the hotel June 7th and was told my booking was canceled. They said the only thing I could do was pay for another room and try to get a refund from Travelocity. I told them I am not paying twice but did have to go to another town and rent another hotel from a different chain. Never again will I use Travelocity and never again will I pay for a room in advance.