AF
Affinity Water
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Unbelievable how bad you’re customer service is…
Unbelievable how bad your customer service agent was, simple inquiries about a leakage allowance on my bill. I was advised by the Technician to contact affinity, when the leak had been repaired which it has, the customer service agent couldn’t grasp this information, and stumbled on a answer off I read the meter myself. Explaining it’s outside on a council pavement which I can’t get access, that’s why I was informed a technician was going to call in the first place, so I assume I’m still paying more then I need to.