Francine Amani Guturrez

Francine Amani Guturrez

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1 out of 5 stars
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Reviews by Francine Amani Guturrez

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Travelocity

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1 out of 5 stars

Hotel

I booked a package that included flights, and Hotel. When I reached the hotel it had been closed since January 9th 2023. Imagine being in a foreign country not speaking the language and being met at a gate by a security guard and a dog! I had to pay extra money to the airport transfer guy to help me find a hotel. I contacted Travelocity the following day and I have been getting the run around since. They tell me they are still waiting on the hotel to respond. They are in need for the hotel to refund them in order for Travelocity to give me a refund. I did not book with the hotel! I booked with Travelocity! Terrible terrible terrible. I have used Travelocity over 7 years now. I will never ever use them again!