FlixBus
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What a sensitive and responsible company!
I recently experienced a severe road traffic accident while travelling with Kamilkoç (Flixbus's Turkey Operation). I was seated in the front row when our driver, speeding on rainy and icy roads, lost control at a notoriously dangerous curve at the entrance to Eskişehir, Turkey. The bus overturned four times in a matter of seconds. One person died at the scene and, as far as I know, several more people died in the hospital. According to the lawyers who called me, I was the most seriously injured among the survivors. C2 and C7 were broken in my neck in the accident, so it was a great miracle that I did not remain paralyzed from the neck down. My left arm was completely shattered and they are trying to repair it with a piece of bone taken from my pelvis. The treatment will take 2 years at best. In addition, my backbones were broken along with my right hand. In short, after 6 surgeries, I miraculously survived and my treatment will continue for a long time. In my future life, I will try to survive with the screws in my neck. Honestly, one would expect an apology and a get well soon message from the company that caused me such pain and hanging by a thread for the rest of my life. About 12 weeks have passed since the accident, Kamilkoç company called me once, thank God. They said IBAN is needed to refund 600 TL of tickets. Isn't it such a sensitive and responsible company?