Lemonade
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No option to opt out of auto renew!
What seemed to be a pleasant experience in my year with them, although I haven't had to claim. My experience was left with a bitter end as they don't give you the option to opt of auto renewing next year's policy! I've never known any company to do this. You have to cancel your current one 5 working days before they begin taking payments for next year's premium. Naturally this will leave you without cover for a period or you have to start your new policy earlier than planned, which is ridiculous. The only logic I can think as to why they do this is for their customer retention stats. It just makes it look as if loads of customers are choosing to cancel their policy's instead of switching from them. It's incredibly strange but beware before taking a policy out with Lemonade. End of the premium year, it becomes a headache!
