Wessex Water
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I had an issue with water readings and…
I had an issue with water readings and billing. I spoke to an adviser named Alana who was absolutely fabulous. Alana reassured me that she would look into the query and kept me informed throughout the call whilst she liaised with various other departments. Her excellent mannerism, great customer service and compassionate attitude towards her job was exemplary. Alana clearly takes her job seriously and was happy to go beyond the call of duty. Thank you Alana.