SR
SriLankan Airlines Official
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Very poor - a disgrace to the OneWorld brand
Very poor - a disgrace to the OneWorld brand. We treated ourselves and flew to Colombo in Business. What a disappointment. Elderly cabin, the worst selection of aged films ever, and economy food served in business. As far as I could see, they just take the silver foil off and call it business class (so that it goes cold whilst you are eating a measly starter). I have a BA gold card, yet was refused access to the first class lounge, a violation of OneWorld policy. In the business lounge, the hot buffet choices were all stone cold, and the staff only found out when I told them. What a waste of our savings - no treat at all. I emailed both OneWorld and Sri Lankan airlines, but neither have bothered to respond. AVOID!