VinatisUK
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5 stars for last 2 orders, 0 this time!
I would give you no stars if I could for my latest order from you. As you will see from the many emails between me and your customer service (?) department, the delivery was terrible. You seemed to have no idea where my order was for a period of 8 days and just insisted on giving me repeated and unnecessary instructions on how to use DPD’s tracking system whilst ignoring me stating over and over that you had not delivered the parcel to them.From you getting the parcel to them after 9 days they delivered it to me in 18 hours. The first 2 orders I placed with you were great and I was very impressed with the quick delivery. What happened to my last order-I have had no explanation . I will give you another chance though.