Smallwood Home
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First time customer experience
Our order has been lost since December 2 and Smallwoods won't send another order to get our pictures by Christmas and they won't provide a refund. So we are stuck with no Christmas gift and no refund to purchase another gift for our parents. Their investigation of this will take up to 3-5 weeks before a refund can be issued. Terrible experience. This was my first and last experience with them! Will not order with them again!