Poor company with no accountability
Contractor ordered a front door and glazed panel. 200kg door delivered by 1 poor driver, had to help him otherwise I'd end up with a damaged item. 3 weeks later, the glazing panel delivered. We were promised multiple delivery dates, but the panel never arrived. '100% guarantee it will arrive on 20th june', so i tell the installer to arrive 8am monday morning, no panel and my installer is standing idle, with nothing to do. Called Huws Gray, asking whether they will pay for the idle worker, based on their failed guarantee. 'Your contractor was advised on delivery dates'. No accountability, they dont care. I wanted to give a local merchant a chance, never again. Milton keynes