Gorilla Vapes
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This place is unbelievably stupid
Went in to buy coils and the guy gave me a different brand than I normally buy, I told him I normally don’t get that brand (eleaf) that I always get aspire brand. He then told me that the brand doesn’t matter and assured me that the eleaf brand would work. Next day, I put the coil in and primed it but it still gave me a burnt taste, tried to take it out and it the coil was stuck to my mouth piece so I wasted a full tank of juice. Next day I go in and tell them the problem, they said it was giving me a burnt taste because the coil had no cotton which made it defective. So I then try to return the eleaf coils to exchange them for not only the right coils but also coils that werent defective. “Do I have my receipt?” No! Who saves receipts?! THEY COUNDNT TAKE THE UNOPENED 4 THAT WAS FAULTY AND SOLD TO ME BY A LEAS THAN SMART PERSON THAT APPARENTLY KNOWS NOTHING ABOUT THE PRODUCTS HE IS SELLING! So I asked to buy 1 coil that was the right one, and non defective, his reply was “we don’t sell single coils” you’d think since this was 100% their mistake and the manufacturers mistake they’d make an exception but who am I kidding. Their customer service is the worst I’ve ever dealt with. K&D vapes would never treat their customers this way. I will never go back! Unbelievably outraged!