SR
SriLankan Airlines Official
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Upgrade bid - took the money but no upgrade!
I bid for an upgrade to business class, which they emailed to say was successful. At check in, I was told the plane had been changed and I was back in economy. However, they have still charged me the upgrade fee and are proving a nightmare to deal with to get it back. I suspect it's a scam. Fraudulent airline - avoid if you can.