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BeSmart Utilities
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My daughter was stranded for hours with…
My daughter was stranded for hours with an elderly lady straight out of hospital. She phoned to say she had broken down but took 25 minutes and loads of stress on the phone only to be cut off. I had to phone for her, another 25 minutes on phone for me.Very slow to deal with. Beware of a £45 excess if car is over 10 years old. My daughter didn't have a bank card with her and they wouldn't send recovery until excess was paid. She would have been stranded if I didn't pay. I don't think I would use them again. I'll stick with getting her breakdown cover from elsewhere.