Mazuma Mobile
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Not the way to do business...
Not the way to do business... Sent in my daughters old iphone after being offered £185, which my 15 year old daughter was delighted with as she wanted to buy herself some new trainers the phone had always been in a case, battery was on 82% which I checked and screen shot before sending, it had a couple of very minor scratches on it here and there, which I acknowledged. Sent the phone in, and got a email to say due to the scratches and battery being below 80% (absolute rubbish) they would only offer now £65. I accepted the £65 as I couldn't be bothered with all the back and forth but I will never use this company again, I was warned off by a work college, of this exact experience they had with their phone. Lesson learnt, All my previous phones had gone back to Apple direct, and had never been reduced on what was agreed/quoted. Do not use Mazuma Mobile would be my advise to anyone considering this company. Ref Number M9170557 My Reply to Mazuma's generic rely: The battery wasn't below 80% it was on 82% before I sent it and have a screen shot to prove this. I accepted the payment as said in my inital review, as I couldn't be bothered with the back and forth of the phone through the post, Just because you reply confirming what I put in my inital review doesn't mean you have offered a good or honest service, I for one will never use you again, and I would advise anyone else to take their phones elsewhere as once you've sent it in the post, Mazuma Mobile can say whatever they want to knock your prices down and you have no way of arguing.