Williams Food Equip.
View company profile →
chip on received kettle
Long story short I got the kettle from Williams manufactured by le creuset with a defect - paint chip. They decided this is not manufacturer's defect. Of course chip could happen anywhere before reaching me. And I know I did not hit the kettle. When i called the seller Williams Food - they would exchange if kettle was not used. Otherwise, Le creuset would have to cover under manufacturer's warranty which they denied. So no one wants to take responsibility and ultimately customer is on the hook. So welcome to Costco 😊 . They would not be cheap about chip.