OVO Energy Australia
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Customer service was helpful
Customer service was helpful, answered pretty much straight away in live chat and offered solutions to my query without fuss or prompting from me. I was well into credit with OVO from solar feed-in and my regular payment, I was offered a transfer into my account or a pause on my direct debit amount (which is the same every month as they use bill smoothing). The entire conversation and resolurion took less than 4 minutes. Can't do better than that!