DI
Direct Freight Express
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Paid extra for express delivery and…
Paid extra for express delivery and package never arrived on due date (Wednesday). Next day (Thursday), called the company in morning, was on hold for 11/2 hours and then cut off. Tried again that afternoon and was told my package is with another agent and they can't seem to get through to them. Rang back the next morning (Friday) and was told the said agent wouldn't be delivering until the Monday. Had to drive a 2 hour round trip to collect. No Sorry, No nothing. They just don't care.