KIA
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Avoid kia
Avoid. Kia Southend. I purchased a Kia Stonic. That had 600 miles on it as I went to pay for it the salesman Derek said I could get £500 off by way of a deposit contribution if I took out finance. I asked is there an early settlement penalty if I paid it off early, he told me there was no penalty so we took him up on the offer. As it was just before Christmas we left it until January to pay it off in full. So I called Kia finance and paid the £18400 off which was the screen price of the car less the £500 to then be told there is a further payment to be made. We went to Kia Southend to be told Kia finance got it wrong, and they would get it sorted. Today I got a letter demanding a further payment of over £700 pounds. Kia finance are just as bad when you call and explain what you were told you are called liars and if your not happy go to the ombudsman. The car smells of antifreeze when it has been driven it has been back to the dealership and all I get told is there is no issue with the car. I will never purchase another Kia in my life and I will tell everyone to avoid Kia and their finance department as they don’t care about customer satisfaction. They use Bully boy tactics as a large company victimising the individual who keeps them in a job