Japan Crate
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No order recieved (Order ID #77504)
On the 1st of November I ordered and then waited. On the 5th I contacted to hear if there was any update and on the 8th I receive and email confirming it's been packed and will be sent within 1-3 business day and a label is created + plus a tracking number (stating that a label has been created and they are only just preparing the package) this means the order can't be cancelled! I've tried to contact them ever since and every time I receive an auto reply neglecting my issue, a message just adding more and more days to my order and completely disregarding my wish for cancelling when nothing is packed yet... Today November 21st I receive another email (after wishing to cancel) and they now claim it takes further 5-10 business days to prepare it (which was already stated was packaged and prepared on the 8th and it will take 10-20 business days to arrive... This has been the worst service I have ever recieved from any company.