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Travelocity
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Good bye Travelocity
I had been a loyal Travelocity customer for decades but the lack of customer service during this pandemic was incredibly disappointing. I had a one night hotel reservation in the middle of the pandemic that I was not going to be able to use and was not even wanting a refund...I would have taken a voucher but each time we got a hold of an actual person, they would tell us we would have to call the hotel and when we called the hotel, they would tell us to call Travelocity. It’s times like these, when a company can really shine by doing the right thing but Travelocity clearly did not! I will never ever use Travelocity again...they have lost a loyal customer and I will never recommend them to anyone.