FR
Fragrance expert
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Wife's Christmas present didn't arrive on time.
Ordered perfume on 16th Dec with expected delivery 20th. It arrived on 3rd Jan. I called, left a voicemail, emailed, tweeted and facebooked Fragrance Expert but didn't get a response until 3rd Jan. Apparently a delivery was attempted on 20th but nobody left a card. Eventually arrived 3rd Jan. Fragrance Expert contacted me the day it arrived and refunded me 10%. Product was good as was the price. Delivery was a disaster though.