Home Instead Senior Care
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Home Instead have been amazing for mum…
Home Instead have been amazing for mum and dad since we needed care to help with Dad’s dementia. The company were recommended by the social worker and HI have been prompt, understanding and not at all pushy. The initial “pitch” was professional and not at all salesy. They never pushed my parents or made them feel intimidated. They aren’t awkward with family members either, they keep me and my husband fully informed and with my mum’s consent we have access to the care diary and also the log of all the work they do. There was one time the carer was late because of an emergency at her earlier appointment, but she didn’t cut corners and she stayed and helped for the allotted time. She apologies profusely, but there were no issues and she phoned ahead. The only downside is that it is expensive, but what private social care isn’t? There are several packages which you can choose from, ranging in budgets. HI have been an absolute lifeline.