Michaels Stores
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I just left the Michaels Store at 808…
I just left the Michaels Store at 808 6th Ave. and had a great customer experience. I purchased a Cameo Pro online via the Michaels website, but the machine didnt work properly, I was told that I could take it back to a brick and mortor store and get a full refund. Initially I went to another Michaels to get the return but had problems, they treated me like they didnt trust me, then I went to the store at 808 Columbus, the manager asked to see all my reciepts and checked the box to make sure all was there, then verified a few other things, then refunded my card in full including the shipping cost, I should have gotten her name, she was African-American about 5 feet 6 inches tall wearing glasses I think, she thorough but fair and did what it says should be done via info. on website.