Project Timber
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Appalling service
Appalling service. I was asked to pick a date for my summer house to be delivered. Bare in mind this company offers next day delivery. I picked a date almost a week later. Waited in on the due date, it didn't show, spoke to Sam at Project Timber was told they didn't have a van big enough to deliver. I was told it would be delivered two days later ams once again no show. Same excuse no can big enough. My summerhouse due again today and you guessed it, no van big enough. Why do they use a courier company who doesn't have big enough vehicles for their products. I'm done with them, refund on its way. But not until the courier deliveries the house back to their depot. What the heck, are they sending it by plane? As they don't have vans big enough I thought. Appalling, will be chasing refund with card holder.