Superdrug Online Doctor
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Absolutely rubbish experience. I will not be using you again
Pretty rubbish experience. I ordered some medication for next day delivery, online it stated it was in stock and I'd get it within 2 days I believe. Sure I ordered January first and it being the first day of the year I didn't expect it next day. I then get an email the day I was told it would arrive that it is out of stock and they are unsure when it will be back in stock. I received a refund for the postage I paid for but nothing for the product, becaise at the time i still expected it to arrive within a sensible time frame. As of Januray 9th I am yet to receive any new communication about a refund I messaged them back about, or the whereabouts of my product. I tried again on the 3rd to order click and collect through superdrug too, because that was in stock in store, but it got cancelled almost immediately because it was a 'repeat prescription.' If you are capable of cancelling an order almost 10 mins after you receive it where is the communication back to me about my refund. I will not be using superdrug doctor again I am disappointed beyond measure. Might aswell burn my money, I went to boots instead and got what I needed within 5 mins. Do better and communicate more.