Carolina Cabin Rentals
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Would not rent from them again
I have no doubt that all the properties are wonderful and we are very much looking forward to staying at one of the beautiful homes next week. But I have to stay having dealt with several rental companies throughout the years as well as owning rental properties, I am not a fan of Carolina Cabins. First, our reservation was originally canceled due to the pandemic and of course we completely understood. What I didn’t understand was that Carolina Cabins charged me $75 to cancel the reservation. They stated it was their administrative fees. So my reservation was canceled by them and I was still charged $75. I would have understood had I been the one to cancel. Then I requested early check in since the house was free of tenants for the few days prior to our arrival. Check in is 4pm. In order to check in around 1pm into a vacant property, they once again wanted to charge me an early check in fee of $75. I have never been so nickeled and dimed with a rental company and if it was not for attempting to recoup my original $75 in administrative fees, I would not have rented from them. And as lovely as their properties look, I will never rent from them again.