Primo Water
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Don’t Use Primo Water Unless Josh is Your Local Service Rep
Products are fine when they are in stock. Customer service online and by phone is absolutely terrible. It’s hard to reach a person and when you do, they usually are not helpful. Josh, the local delivery rep, was terrific. He reached out to us and took personal responsibility to address issues. Josh was the only reason we continued the service past the first month. If you don’t have a Josh to help you, find a different water company than Primo.
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