Sis

Jun 18, 2026

Marriage Visa

My partner and I contacted BPA several months ago regarding our visa application, and overall, we had a very positive experience. Our first point of contact was Donna, who was incredibly helpful and ensured we were connected with a lawyer quickly. We initially spoke with Shabana, who provided detailed and easy-to-understand advice, despite a scheduling issue that required our appointment to be rescheduled. A few weeks later, after deciding to proceed with BPA, Donna helped us connect with Gazala, as Shabana was fully booked. Although there was a small issue with our first appointment, Gazala was knowledgeable, professional, and reassuring from the start, which gave us the confidence to move forward. There were a few areas where the experience could be improved. At times, communication felt slow, and it was sometimes difficult to reach our lawyer. An alternative contact method, such as Teams chat, would have been helpful. We also found it stressful when the Home Office requested an additional document that had not been identified earlier, especially given the limited timeframe and challenges obtaining it from our workplace. Finally, after the application was submitted, communication was fairly limited until we were contacted for additional information and later informed of the decision. That said, our visa was approved, and we are incredibly grateful to Gazala and the BPA team for their support throughout the process. Thank you for helping make our dreams a reality.