iQ Student Accommodation
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DISGUSTING & FRAUDULENT
I booked here through Airbnb. The pictures on Airbnb was very different from the actual room! Specifically: 1. Dilapidated & dirty - various damage on the walls and dirty on check in 2. Broken furniture - chair and desk in need of repair 3. Old/unusable mattress - the springs stuck through - it was so sore to sleep on and caused insomnia 4. Old bedding - the sheets and pillow cases were like sandpaper - I had to buy new ones to sleep on - I had never felt anything like it. 5. The room had a metal cage in front of what was supposed to be a window. 6. Laundry almost impossible to use - instructions wrong and difficult to get a card 7. Repeatedly lied to me when I took up issues with them saying they will get things sorted but never did. Repeatedly promised to contact me but never did. 8. Refused to provide legal contact details. 9. NOISY 10. Unhygienic - tons of doors - all have to be opened by hand.