BR
Bristol Water
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Flawless customer support by human beings
I always get a rapid and useful response from a UK based human being. The latest episode was when I had to close my late mother's account. My phone call was answered immediately and the whole process dealt with quickly and efficiently. Previously we had a problem with a water leak. This was not a Bristol Water fault or responsibility. Nevertheless we received prompt and helpful support. Other utilities could learn a lot from Bristol Water.