B&B HOTELS
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Very indifferent customer service
Received a email from them telling me I'm entitled to 15% discount if I book before 31/05/2024.I needed to book a room for the night of the 29/05/2024 at Chartrè le Coudrey spent an hour trying to book it using the App on my phone which would not complete so in the end phoned them and did it over the phone which took about 20 minutes the girl I spoke to couldn't find my account and the system wouldn't recognise my email address, I ended up paying more than she quoted me didn't get the 15% discount and to cap it all just received my French phone bill it turns out they use premium rate numbers so added another 6€ to the cost. Here's one customer that won't be returning.