Knightsbridge Estate Agents & Valuers
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Unprofessional service
Rented through Knightsbridge and brought a house through them as well. I have been chasing parcels received at the previous property for over 2 weeks. Multiple phone calls with messages not being passed on. Tried to raise a formal complaint and spoke to Chris who was condescending and informed me that it was my fault the parcel had been delivered to the old address and that it was not their "core business" to chase parcels. I never assumed it was and chasing up parcels isn't my core business either I am a Doctor and mother I have many tasks to be getting on with but the agency is the only way I have of collected the parcel. I was given no time to explain why the parcel was sent there in the first place just assumed blame. Very disappointed in Knightsbridge and when I come to sell my home in the future I will not be using them. Poor communication and lack of professionalism has cost them.