Express Estate Agency
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The most unprofessional outfit I have ever encountered…
The most unprofessional outfit I have ever had the misfortune to use. They take a premium commission. For that we have received one expression of interest where the person told the agency they couldn’t afford the property yet they still tried to arrange a viewing. The only other viewing cancelled with 3 hours to spare causing us wasted time off work. They do not respond to emails. They do not answer the phone. They do not return calls after leaving countless emails. They state on the sales timeline that our assigned agent has called us to explain their services when no such call was made. Basically, they do nothing for you and expect premium commission. I have asked several times to be removed from their list as they are clearly not fulfilling their contract, yet receive no reply and our house is still on their for sale lists. If you are considering using this agency to sell your property then I urge you to reconsider. Unprofessional, unresponsive staff. A complete waste of time.