Southwest Airlines
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Southwest needs more staff
Southwest needs more staff to help people with disabilities. I was traveling from Oklahoma to Arizona. And there was only one person on the plane working that could help us. His name was Shawn. If it wasn't for him we wouldn't have made it up the 2 new uphill high ramps and to baggage claim. He was a god sent. He was also help another woman that had dementia and pushing her as well. So he had to push two wheelchairs at the same time with no help. Southwest needs to hire more people as soon as possible or make it so the families can come and assist their family getting off the plane. I was on Fight 1471/ Gate B on Dec 12 the 2022.