Southwest Airlines
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Wet Luggage
Flew out of Nashville to our destination in Minneapolis. When we arrived, our clothing was completely soaked. We had a hard plastic suitcase, so we didn’t notice at the time. When we got to the hotel, we had to wring out our clothing and hang them all over the hotel. The following day, we had to visit a laundromat instead of attending to our travel plans. We were then informed that you only have a 4 hour window to report damage. Since we landed very late at night and had to deal with wet clothing, we missed our “window” to report the damage. Thanks for ruining our trip Southwest. Unbelievably terrible!